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Apple iCloud Users Only
Apple have introduced Activation Lock as a new feature for iCloud
which locks your Apple device to your iCloud account. If you are using iCloud with Activation Lock we require you to remove your device from your iCloud account before sending it to us.
If you are running iOS6 or below, removing your device from your iCloud account is not required. To learn which iOS version your device is using go to
Settings > General > About > Version.
How to remove your device from your iCloud account.
There are two options for Removing your device from your iCloud account. It can either be done via the device itself or via icloud.com. If your device is faulty please use Option 2.
Option 1
- via your device
1. Turn ON your device
2. Go to
Settings
3. Select
iCloud
4. Press
Delete Account
This will not delete any data saved in your iCloud account
5. Enter your Apple ID password when prompted
6. Select
Turn Off
Option 2
- via icloud.com
1. Make sure the device is switched OFF*
2. Log into your icloud.com account with Apple ID and password
3. Select
Find My iPhone
4. Select device from
Device
list in the top left hand menu
5. The device will hopefully appear as
Offline
6. Select
Remove from Find My iPhone
7. Select
Remove
on confirmation message
*The device must be switched off and appear as 'Offline' for the 'Remove from Find My iPhone' buton to appear. After switching the device off, you usually need to wait a few minutes for the device to switch to 'Offline' status.
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Type in your model for a quote
Or Select Manufacturer
15 Mobile Phones or MORE?
Once you have completed your order, and if you have 15 mobiles or more, then Call
1-800 67 20 50
and arrange a FREE COLLECTION
Need Help?
Call on
1-800 67 20 50
or email
[email protected]
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For all questions about orders or general enquiries please contact:
Email:
[email protected]
Telephone:
1-800 67 20 50
Office Hours:
9.30am-5.00pm AEST
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